Cookie Policy
Last updated: December 23, 2024
This Cookie Policy explains how Eroica AG uses cookies and similar tracking technologies on our mobile application and website. We are committed to transparency about our data practices in accordance with Swiss data protection law (nDSG) and applicable international standards.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website or use an application. They serve various purposes, from remembering your preferences to analyzing how you use our services. Similar technologies include local storage, session storage, and device identifiers in mobile applications.
2. Types of Cookies We Use
We categorize our cookies into three main types based on their purpose and necessity for the functioning of our platform.
3. Essential Cookies
These cookies are strictly necessary for the operation of our platform. They enable core functionality such as security, authentication, and session management. Without these cookies, the Services cannot function properly. No consent is required for essential cookies under Swiss law.
- •Authentication tokens to keep you logged in
- •Security tokens to prevent fraud and protect your account
- •Session identifiers for maintaining your current session
- •Language and locale preferences
4. Analytics Cookies
We use analytics cookies to understand how users interact with our platform, which helps us improve our Services. These cookies collect aggregated, anonymous data about usage patterns. You can opt out of analytics cookies through your device or browser settings.
- •Page views and feature usage
- •Session duration and navigation patterns
- •Device type and operating system
- •Error reporting and performance metrics
5. Preference Cookies
These cookies remember your choices and settings to provide a personalized experience. They help us remember your display preferences, notification settings, and other customizations.
6. Cookie Duration
Session cookies are temporary and deleted when you close the app or browser. Persistent cookies remain on your device for a set period (typically up to 12 months) or until you delete them. We minimize cookie lifetimes consistent with their purposes.
7. Managing Cookies
You have control over cookies through several methods:
- •Device settings: manage app permissions and clear data
- •Browser settings: block or delete cookies (for web access)
- •In-app settings: toggle analytics and optional cookies
- •Opt-out links: specific tools for analytics providers
8. Third-Party Services
Some cookies are placed by third-party services we use for analytics, crash reporting, and performance monitoring. These providers operate under their own privacy policies. We only work with providers that meet Swiss data protection standards.
9. Changes to This Policy
We may update this Cookie Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through the app. The date at the top indicates the last revision.
10. Contact Us
For questions about our use of cookies, contact our Data Protection Officer at [email protected] or write to: Eroica Labs GmbH, Switzerland.
Cookie Details
Legal Framework
This Cookie Policy complies with Swiss data protection law (nDSG) and the Swiss Telecommunications Act (FMG) regarding electronic communications. For users in the EU/EEA, we also comply with the ePrivacy Directive. Essential cookies do not require consent; for other cookies, we provide clear opt-out mechanisms.